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CROWDWRANGLER COMMUNITY GUIDELINES

Version and effective date: 16 August 2026

These Community Guidelines explain the standards that apply when people use CrowdWrangler. CrowdWrangler is operated by IPEVENTS LIMITED. These Guidelines form part of the Terms of Service.

1. Help Real-World Groups Work Well

CrowdWrangler is a practical tool for clubs, groups and families. Use it to organise, communicate and take part constructively. Treat other people with respect and remember that a Crowd may include teenagers and families.

Crowd owners and administrators can set additional reasonable rules for their Crowd, but those rules cannot permit something prohibited here or remove a person's ability to use CrowdWrangler's safety controls.

2. Content And Activity That Are Not Allowed

Do not post, upload, request, link to or use CrowdWrangler to support:

  • child sexual abuse material, sexual exploitation, grooming, trafficking or any sexual content involving a person under 18;
  • pornography, sexually explicit content or sexual services, including in an adult-only Crowd;
  • encouragement, instruction or glorification of suicide, self-harm, eating disorders or dangerous acts;
  • credible threats, violence, terrorism or organised serious crime;
  • hatred, incitement, discrimination or dehumanising abuse aimed at a protected group;
  • harassment, bullying, stalking, coercive behaviour or repeated unwanted contact;
  • fraud, scams, phishing, impersonation or deliberately deceptive activity;
  • doxxing or sharing another person's private or confidential information without a lawful reason and appropriate permission;
  • unlawful drugs, weapons or other illegal goods or services;
  • spam, malicious software, automated abuse or attempts to bypass security, privacy, age, blocking or moderation controls;
  • unlawful infringement of copyright, trade marks or other rights; or
  • other unlawful content or activity, or content creating a material safety risk.

Context matters. Legitimate discussion, education, support, news and reporting are not treated as harmful merely because they mention a sensitive subject. We consider purpose, presentation, audience and reasonably available context.

3. Privacy, Membership Forms And Family Safety

Do not ask people to post passwords, authentication codes, payment-card details, bank credentials, identity-document copies, medical records or other unnecessary highly sensitive information. Crowd organisers should collect only information they genuinely need for membership or event administration and use the purpose and retention guidance shown in the app.

Do not try to identify a teenager's age range, responsible-adult relationship or private activity from information CrowdWrangler deliberately restricts. Do not use Family or delegated-action features to control, mislead or impersonate another person. A Family relationship does not prove legal authority over somebody else.

Do not use Crowd information to contact, profile or discriminate against a person in a way they would not reasonably expect.

4. Automated Checks And Human Review

New or edited free-form content is checked by a local automated moderation service before publication. If the check flags the content or is unavailable, the new version may remain unpublished while any last approved version remains visible.

Eligible content that passes the local check is queued for a further automated review by a specialist provider. It can be temporarily hidden, removed or restored if that later review flags the exact version. Private Family metadata and confidential membership-application answers are excluded from that external review.

Automated results can be incomplete or wrong. They are safety inputs, not final legal determinations, and they do not by themselves suspend an account. Human review is used for supported reports, platform enforcement and appeals.

Depending on the circumstances, CrowdWrangler may warn a user, remove or hide content, limit a feature, restrict a person within a Crowd, suspend an account or refer a matter where legally required. Measures take account of context, severity, repetition, risk and available evidence.

5. Reporting Content Or Conduct

Use the Report action beside the relevant content, profile, Crowd, event or application item. A signed-out person reporting public content is asked to sign in and then returns to the same item; they do not have to join the Crowd.

A report asks a Crowd organiser or CrowdWrangler to review the item against these Guidelines. Conflict-sensitive reports can be routed directly to CrowdWrangler. A report does not guarantee removal or a particular outcome. Report information and evidence are limited to people who need them for the review.

CrowdWrangler does not monitor reports continuously and does not guarantee a specific response time. Reporting is not an emergency, medical, personal-welfare or specialist-help service. If somebody may be in danger or needs specialist help, seek appropriate independent help and do not wait for a reply from CrowdWrangler.

6. Blocking And Crowd Controls

Blocking can limit another user's content, notifications and applicable Family-derived sharing or delegated actions. Crowd owners and authorised administrators may also use proportionate membership and content controls for their Crowd. Blocking or removing somebody from a Crowd does not submit a platform report automatically; use the Report action as well when review is needed.

Do not misuse reporting, blocking or administration tools to harass, silence or retaliate against somebody. We do not automatically penalise an account merely because another person reports it or because a report is dismissed.

7. Complaints, Status And Appeals

Reporters can follow the supported status and minimum outcome in Settings > Safety > Reports you have submitted. Where offered, the reporter can ask CrowdWrangler to review the same report within the period shown.

If CrowdWrangler takes a platform action directly against an account or its content, the affected person receives a notice in Settings > Safety > Actions on your account explaining the rule, scope, state and appeal deadline without identifying the reporter. A supported action may be appealed once within 30 days of the first notice. An authorised human reviews the appeal.

For an ordinary complaint about CrowdWrangler's handling of a report or appeal, email support@crowdwrangler.com. Do not include passwords, authentication codes or unnecessary sensitive information. Support and platform review are not monitored continuously and no specific response time is guaranteed.

8. Changes To These Guidelines

CrowdWrangler may update these Guidelines when the Service, risks or legal requirements change. A material update receives a new policy version and will be presented for acceptance where appropriate.